Privacy Policy

Last Updated: 24.11.2025

Welcome to GoLumo (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring a safe experience when using our website https://www.golumo.world(“Website”) and the GoLumo mobile application (“App”). This Privacy Policy explains how we collect, use, store, and safeguard your information across our EV charging solutions, including services for EV owners, partners, franchise investors, and business collaborators. Welcome to GoLumo (“we”, “our”, “us”). By accessing or using our website

1. Information We Collect

1.1 Personal Information

We may collect:

• Name, phone number, email address
• Location data (to show nearby EV charging stations)
• Vehicle details
• Business information (for partners, developers, and franchise enquiries)

1.2 Usage & Technical Data

• IP address, device type, browser information
• Charging session data
• Transaction and payment details
• App interaction logs

1.3 Cookies & Tracking

We use cookies to improve performance, personalize content, and enhance user experience.

2. How We Use Your Information

We use collected data to:

• Provide reliable EV charging services
• Locate nearby EV chargers
• Enable scan, start, and monitor charging sessions
• Support partners, property developers, and franchise owners
• Improve platform performance and customer experience
• Communicate offers, updates, and service alerts
• Ensure platform safety and fraud prevention

3. Sharing & Disclosure

We may share information with:

• EV charging station operators
• Payment gateways
• Business partners and franchise associates
• Government or regulatory authorities (if required by law)

We never sell your personal information.

4. Data Security

GoLumo uses encryption, access controls, and secure servers to protect your data. However, no method is 100% secure, and users are encouraged to protect their login credentials.

5. Your Rights

You can:

• Request access to your data
• Correct or update personal information
• Request deletion of stored data
• Opt out of promotional communication

Email us at info@golumo.world for privacy-related requests.

6. Third-Party Links

Our website and app may contain links to third-party services. GoLumo is not responsible for their privacy practices.

7. Children’s Privacy

GoLumo services are not intended for individuals under 16. We do not knowingly collect data from minors.

8. Updates to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised “Last Updated” date.

15. Contact Information

For any questions about this Disclaimer: